Melissa L. Waller is an accomplished paralegal and litigation operations leader with over a decade of experience supporting high‑stakes personal injury, medical malpractice, and mass tort litigation. She brings deep expertise in managing cases from intake through trial, with a reputation for precision, organization, and client‑focused advocacy.

Most recently, Melissa served as Paralegal and Chief Operating Officer at Tackett Law Office in Louisville, Kentucky, where she oversaw firm operations while maintaining an active litigation caseload. Her responsibilities included drafting and filing appellate documents with the Kentucky Court of Appeals, managing warning orders, developing firmwide protocols, and designing workflows within their case management system. She worked closely with clients throughout the litigation process and prepared comprehensive demand packages, mediation binders, and deposition materials.

Previously, Melissa held leadership roles at multiple well‑known plaintiff firms, including Isaacs & Isaacs and Bubalo Law. As Litigation Supervisor at Isaacs & Isaacs, she managed teams across multiple offices and was part of a trial team that secured a $10 million federal jury verdict in 2021. At Bubalo Law, she coordinated litigation support that contributed to more than $50 million in settlements and supervised paralegal teams while refining firm procedures and quality control standards.

Melissa’s background includes extensive experience reviewing and summarizing medical records, coordinating with expert witnesses, handling lien resolution, and drafting complex litigation documents for both state and federal courts. She is highly proficient in a wide range of litigation and case‑management technologies, including Filevine, GrowPath, Needles, Lexis Suite, Lexis Advance, Westlaw, PACER, Courtnet and numerous document management and medical records platforms.

She holds an Associate of Science in Paralegal Studies from Sullivan University, where she graduated cum laude, and an Associate of Arts in Criminal Justice from Ball State University. Melissa is an eDiscovery Executive Certificate holder through ACEDS, a Kentucky Notary Public, and an active member of several professional organizations, including the Kentucky Justice Association and the Association of Certified E‑Discovery Specialists